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Luminara AI is committed to ensuring digital accessibility for all users. We are continuously working to improve the accessibility and usability of our platform.
As Luminara AI is a B2B service, the platform is not subject to the requirements of the German Accessibility Strengthening Act (BFSG). Nevertheless, we are voluntarily committed to accessibility and align ourselves with recognized standards.
We adhere to the following standards and guidelines:
We have taken extensive measures to ensure the accessibility of our website and platform. However, we are aware of some limitations.
Partially conformant – WCAG 2.1 Level AA
We are actively working to achieve full conformance and to remove existing barriers.
The following areas are known to not yet be fully accessible:
We take the following measures to ensure accessibility:
If you encounter barriers on our website or have suggestions for improvement, please contact us. We take your feedback seriously and work to continuously improve our offerings.
Email: info@luminara-ai.de
We aim to respond to your inquiry within 2 weeks.
If you believe that barriers persist despite our voluntary efforts, please contact us directly by email at info@luminara-ai.de. We take your feedback seriously and are continuously working to improve accessibility.
As Luminara AI is a B2B service not subject to the BFSG, the arbitration body pursuant to Section 16 BGG is not applicable. However, we are happy to assist you directly with any accessibility concerns.
Last updated: January 2026